Refund Policy

MindDen offers a 30-day money-back guarantee. If you're not happy with a MINDDEN subscription or generation pack, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order using the email on your receipt, or reply to your Paddle receipt email.

What happens after a refund

A refunded subscription ends and your account returns to the Free plan. Refunded generation packs remove the matching unused credits. Notes you've already made stay in your account.

Cancelling

You can cancel a subscription at any time from your Account page; you keep paid features until the end of the period you've paid for. Paddle's Refund Policy also applies.